US1 conditional access non-operational
Incident Report for Microsoft Cloud App Security
Resolved
This incident has been resolved.
Posted Mar 22, 2019 - 10:02 UTC
Monitoring
The issue has been addressed and our engineers are monitoring to verify resolution.
Posted Mar 21, 2019 - 10:44 UTC
Update
We have restored existing configurations and are working on restoring the ability to create new configurations/modify existing configurations. Until this is restored, new configurations or existing modification changes may not be applied.
Posted Mar 21, 2019 - 04:00 UTC
Update
Conditional access in US1 data centers is operational again and we are rolling out a fix. Tenants are no longer being-rerouted to other data centers. Please note that some users may continue to bypass relevant conditional access policies until the fix is fully implemented.
Posted Mar 20, 2019 - 21:22 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 20, 2019 - 17:38 UTC
Investigating
Conditional Access is non-operational in US1 data centers. Traffic configured with an Access or Session policy for tenants in this data center may have experienced a temporary denial of service for up to 40 minutes. Until the issue is resolved, traffic for these tenants is re-routed through another data center and may experience additional latency.
Please note that, in this scenario, some users may bypass relevant conditional access policies.
Posted Mar 20, 2019 - 17:35 UTC
This incident affected: US1 (Conditional Access).